Enhancing Model-Based Systems Engineering with Automation and AI:
Event Highlights

  • May 24-25, 2024
  • T-Hub, Hyderabad

The INCOSE MBSE AI Summit, held at T-Hub in Hyderabad, was a remarkable gathering of industry experts, thought leaders, and innovators, all focused on the transformative potential of AI and automation in Model-Based Systems Engineering (MBSE). In the session titled “Enhancing Model-Based Systems Engineering with Automation and AI-Infused IBM Engineering Lifecycle Management”, participants explored cutting-edge advancements in integrating AI into the IBM Engineering Lifecycle Management (ELM) suite.

Key Highlights

Representing MicroGenesis TechSoft, our delegation will be led by a senior leader, showcasing our commitment to driving meaningful partnerships and global collaboration. Over the course of this event, we aim to:

AI Integration

Insights into how AI is redefining MBSE by automating complex tasks and enhancing decision-making capabilities.

Automation in ELM

Demonstrations of advanced automation workflows that improve efficiency and accuracy in systems engineering processes.

Collaboration and Networking

Engaging discussions among industry professionals, sharing best practices and innovative solutions.

Future Trends

Exploring the evolving role of AI and automation in engineering lifecycle management to meet future challenges.

This session underscored the immense potential of AI and automation to revolutionize MBSE practices, offering organizations the tools to design, develop, and manage complex systems with unparalleled precision and efficiency.

About the Host

The event, hosted by INCOSE, brought together thought leaders at the forefront of MBSE, fostering a collaborative environment to drive innovation and excellence in systems engineering.

Salesforce Implementation Partner

From strategy to go-live — and beyond

As your dedicated Salesforce implementation partner, MicroGenesis delivers full-lifecycle implementations using a structured, low-risk methodology designed to get you to value quickly and keep you there through every phase of growth.

1. Discovery & Advisory

Workshops with your Salesforce consulting team to map processes, define goals, and shape a clear CRM roadmap.

2. Solution Design

Architecture, data model, and configuration blueprint crafted by certified Salesforce consultants aligned to your requirements.

3. Build & Configure

Declarative setup plus custom development across Sales, Service & Experience Cloud — built to Salesforce best practices.

4. Data & Integration

Secure data migration and Salesforce integration with your existing enterprise systems, delivered by our Salesforce integration partners team.

5. Testing & QA

Functional, integration, and user acceptance testing for a reliable, low-risk rollout of your Salesforce environment.

6. Deployment & Go-Live

Controlled release with cutover planning and hypercare support during the critical first days post-launch.

7. Training & Adoption

Enablement and change management from your Salesforce consulting firm to drive confident, lasting user adoption.

8. Managed Support

Ongoing 24×7 L1–L3 Salesforce managed support and continuous improvement for your live org.

Salesforce Managed Support

24X7 L1, L2 & L3 Salesforce support

Keep your Salesforce environment healthy, secure, and continuously improving with always-on managed support across all three tiers – delivered by our Salesforce partner team under clear SLAs.

24 X 7 X 365 Salesforce support coverage with defined SLAs and escalation paths

L1 : First Line

Day-to-day user support & monitoring
  • Ticket logging, triage & tracking
  • User access, login & password assistance
  • Basic how-to and navigation support
  • System monitoring and known issue resolution
  • Escalation to L2/L3 teams when required

L2: Functional

Configuration & Advanced Troubleshooting
  • Configuration changes and administrative tasks
  • Flow, validation rule, and automation troubleshooting
  • Reports, dashboards, and data issue resolution
  • Salesforce integration and synchronization diagnostics
  • Root cause analysis and issue resolution

L3: Engineering

Custom Development & Deep Expertise
  • Apex, Lightning Web Components (LWC), and custom code troubleshooting
  • Complex Salesforce integration engineering and support
  • Performance optimization and scalability tuning
  • Enhancements and new feature development
  • Vendor escalation management and coordination