FROM CLINIC ТО НОME:

A Scalable Neurorehabilitation Platform Powering Stroke Recovery

Client Overview

A Singapore-based medical healthcare company specializing in R&D for physioneuro software solutions, focusing on stroke rehabilitation via mind-body paradigms. The client operates therapy centers across major Indian cities and
sought to leverage real-time attention-muscle coordination technology to enhance neuroplasticity outcomes.

The Challenge

The client faced three core challenges in translating their research into
clinical application:

Complex Signal Processing:

• Required real-time processing of analog EEG/EMG signals (≤70mV) from 8 head/arm sensors into digital data.
• Needed advanced DSP expertise for time-domain filtering and sampling.

Scientific Application Gaps:

• No unified platform for therapists to prescribe exercises or track progress using neuroscience principles.
•Patients lacked guided rehabilitation tools.

Fragmented Data Management:

• Decentralized patient records hindered progress analysis.
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•No secure synchronization for therapy data across clinics.

Our Approach

MicroGenesis helped to develop a precision scientific application combining hardware integration, real-time analytics, and clinical workflow management:

Real-Time Signal Processing & Visualization

Hardware Integration:

8 sensors attached to the patient's head/arm captured EEG/EMG signals during therapy sessions.

DSP Architecture:

Analog signals → Sampled via a circuit → Time-domain filtered → Stored in SQLite (lightweight DB).

Sci-Chart Implementation:

Rendered millions of data points into high-accuracy real-time graphs for therapist analysis.

Real-Time Signal Processing & Visualization

Therapist Features:

• Session Planning Module: Prescribe personalized exercises.
• Reporting: Track patient progress via real-time dashboards.

Patient Features:

• Play Module: Guided rehabilitation exercises with real-time biofeedback.
• Learn to Play Module: Training for home-based therapy.

Centralized Data Sync:

Secure cloud integration for patient records, subscriptions, and therapy history.

Technical Implementation:

Framework:

WPF (C#/XAML) for high-performance desktop deployment.

Value-Adds:

• Simulators for device-free testing.
• Cross-platform portability (clinics or home laptops).

Real-Time Signal Processing & Visualization

Hardware Integration:

8 sensors attached to the patient's head/arm captured EEG/EMG signals during therapy sessions.

DSP Architecture:

Analog signals → Sampled via a circuit → Time-domain filtered → Stored in SQLite (lightweight DB).

Sci-Chart Implementation:

Rendered millions of data points into high-accuracy real-time graphs for therapist analysis.

Real-Time Signal Processing & Visualization

Therapist Features:

• Session Planning Module: Prescribe personalized exercises.
• Reporting: Track patient progress via real-time dashboards.

Patient Features:

• Play Module: Guided rehabilitation exercises with real-time biofeedback.
• Learn to Play Module: Training for home-based therapy.

Centralized Data Sync:

Secure cloud integration for patient records, subscriptions, and therapy history.

Technical Implementation:

Framework:

WPF (C#/XAML) for high-performance desktop deployment.

Value-Adds:

• Simulators for device-free testing.
• Cross-platform portability (clinics or home laptops).

Real-Time Signal Processing & Visualization

Hardware Integration:

8 sensors attached to the patient's head/arm captured EEG/EMG signals during therapy sessions.

DSP Architecture:

Analog signals → Sampled via a circuit → Time-domain filtered → Stored in SQLite (lightweight DB).

Sci-Chart Implementation:

Rendered millions of data points into high-accuracy real-time graphs for therapist analysis.

Real-Time Signal Processing & Visualization

Therapist Features:

• Session Planning Module: Prescribe personalized exercises.
• Reporting: Track patient progress via real-time dashboards.

Patient Features:

• Play Module: Guided rehabilitation exercises with real-time biofeedback.
• Learn to Play Module: Training for home-based therapy.

Centralized Data Sync:

Secure cloud integration for patient records, subscriptions, and therapy history.

Technical Implementation:

Framework:

WPF (C#/XAML) for high-performance desktop deployment.

Value-Adds:

• Simulators for device-free testing.
• Cross-platform portability (clinics or home laptops).

Talk to an Expert

How We Solve Real Business Challenges

Salesforce Implementation Partner

From strategy to go-live — and beyond

As your dedicated Salesforce implementation partner, MicroGenesis delivers full-lifecycle implementations using a structured, low-risk methodology designed to get you to value quickly and keep you there through every phase of growth.

1. Discovery & Advisory

Workshops with your Salesforce consulting team to map processes, define goals, and shape a clear CRM roadmap.

2. Solution Design

Architecture, data model, and configuration blueprint crafted by certified Salesforce consultants aligned to your requirements.

3. Build & Configure

Declarative setup plus custom development across Sales, Service & Experience Cloud — built to Salesforce best practices.

4. Data & Integration

Secure data migration and Salesforce integration with your existing enterprise systems, delivered by our Salesforce integration partners team.

5. Testing & QA

Functional, integration, and user acceptance testing for a reliable, low-risk rollout of your Salesforce environment.

6. Deployment & Go-Live

Controlled release with cutover planning and hypercare support during the critical first days post-launch.

7. Training & Adoption

Enablement and change management from your Salesforce consulting firm to drive confident, lasting user adoption.

8. Managed Support

Ongoing 24×7 L1–L3 Salesforce managed support and continuous improvement for your live org.

Salesforce Managed Support

24X7 L1, L2 & L3 Salesforce support

Keep your Salesforce environment healthy, secure, and continuously improving with always-on managed support across all three tiers – delivered by our Salesforce partner team under clear SLAs.

24 X 7 X 365 Salesforce support coverage with defined SLAs and escalation paths

L1 : First Line

Day-to-day user support & monitoring
  • Ticket logging, triage & tracking
  • User access, login & password assistance
  • Basic how-to and navigation support
  • System monitoring and known issue resolution
  • Escalation to L2/L3 teams when required

L2: Functional

Configuration & Advanced Troubleshooting
  • Configuration changes and administrative tasks
  • Flow, validation rule, and automation troubleshooting
  • Reports, dashboards, and data issue resolution
  • Salesforce integration and synchronization diagnostics
  • Root cause analysis and issue resolution

L3: Engineering

Custom Development & Deep Expertise
  • Apex, Lightning Web Components (LWC), and custom code troubleshooting
  • Complex Salesforce integration engineering and support
  • Performance optimization and scalability tuning
  • Enhancements and new feature development
  • Vendor escalation management and coordination